Hours & Info

Venue & Hours

Queen Mary Waterfront
1126 Queens Hwy
Long Beach, CA 90802
Learn more about the location.

Lost & Found

After the festival is over, all phones, wallets, IDs, passports, credit cards, prescription glasses, and tech items (such as cameras or portable chargers) will be held at an off-site location. In-person inquiries at Insomniac HQ will not be accepted under any circumstances.

Interior Lost & Found
Next to Merch

Exterior Lost & Found – Next to Box Office
Next to Box Office

View our live inventory log below!

Zero Tolerance

We have a zero-tolerance policy for drug use and possession. Police officers will be working inside and outside of the event, and all narcotics laws will be strictly enforced. Be responsible, and make smart choices.

Security & Entry

By purchasing a ticket, you agree to submit to a thorough, TSA-style search, including emptying your pockets and bags, having all of your items examined, a full pat-down, and possibly removing your shoes. We reserve the right to refuse entry to anyone.

Ages & ID

You must be 18+ to enter and 21+ for alcohol. Valid photo ID is required.

ACCEPTABLE FORMS OF ID

• Any US government-issued driver’s license or ID card containing a photograph and date of birth
• US or foreign government-issued passport containing a photograph and date of birth
• Foreign government-issued driver’s license/ID with color photocopy of passport (Not valid for 21+ wristband. To purchase alcohol, a physical passport or US ID will be required.)
• Temporary DMV documents proving you are currently renewing a license—ONLY if accompanied by passport or expired license

UNACCEPTABLE ID

• NO School ID
• NO Consular ID
• NO Birth certificate
• NO Expired ID of any kind
• NO Photocopy of any ID (except as noted)
• NO Temporary DMV license without passport or expired license

Festival Policies

• NO Re-entry/ins & outs per day
• NO Camping
• NO Refunds or exchanges
• NO Sitting on designated dancefloor areas
• NO Moshing, crowd-surfing or stage-diving
• NO Unauthorized/unlicensed vendors
• NO Unauthorized solicitations, handbills, sampling, giveaways, etc.

Bag Policy

Acceptable Items

If you are staying aboard The Queen Mary, please view The Queen Mary Hotel Policies for additional information.

• YES Deodorant
• YES E-cigs/vapes
• YES Festival totems or decorated pool noodles (see Totem Guidelines)
• YES Flags/banners or handmade signs (no corporate/company-branded and no hard flagpoles)
• YES Glowsticks & glowing/illuminated costumes or jewelry, LED poi and orbitals, Hula hoops – including LED hoops
• YES NON-CLEAR (and clear) hydration packs with no more than two main compartments and one smaller compartment (must be empty upon entry)
• YES Non-professional flash/still cameras, handheld video devices under 6″ (Sony Action Cam, GoPro, etc.), and GoPro extendable poles
• YES Personal misting fan with a bottle no larger than 1.5L (must be empty upon entry)
• YES Physician-prescribed medication that is not expired (must show physician’s prescription and consult with a safety officer upon entry)
• YES Reusable water bottles (must be empty upon entry)
• YES Sealed Intranasal Naloxone
• YES CLEAR bags and do not exceed 12″x6″x12″
• YES NON-CLEAR (and clear) small clutch bags not exceeding 6″ x 9″ (15cm x 23cm) with or without handle or carrying straps are permitted

Prohibited Items

If you are staying aboard The Queen Mary, please view The Queen Mary Hotel Policies for additional information.

• NO Aerosol products/cans
• NO Balls or Frisbees
• NO Costumes that resemble public safety uniforms (police, SWAT, fire, security, or medical)
• NO Drones, remote-controlled aircraft, toys
• NO Drugs or drug paraphernalia
• NO Gas masks
• NO Glass, cans, cups or coolers
• NO Illegal substances
• NO Laser pointers and air horns
• NO Markers, pens or spray paint
• NO Massagers
• NO Outside food or beverages (including alcohol and candy)
• NO Over-the-counter medication
• NO Pets
• NO Professional photo, video, or audio recording equipment (no detachable lenses, tripods, big zooms or commercial-use rigs)
• NO Red-colored light-up wands, batons, or lightsabers
• NO Stickers, flyers
• NO Tents, large umbrellas, chairs, or blankets
• NO Toy guns, water guns, slingshots
• NO Weapons of any kind (including pocket knives, pepper spray, fireworks, etc.)
• NO Wind chairs/sofas