Dreamstate is an accessible event, and we are dedicated to continually improving our efforts to ensure you have access to all the event amenities. The following explains the services provided this year. Please read this informational guide thoroughly before sending an inquiry email.
For any accessibility-related questions not answered in the guide, please contact us. We welcome and encourage all feedback and suggestions from our patrons with disabilities. We will do our best to assist you and address your accessibility needs.
The venue is navigable for patrons with mobility disabilities. The event is held on grass and concrete. Dependent on weather, grass may be wet.
We encourage all patrons with mobility disabilities to utilize personal forms of transportation, including wheelchairs and scooters. Patrons are also permitted to bring crutches, walkers, and canes into the event. If you need to recharge your motorized mobility device, you may do so at the Accessibility Services Hub. Patrons should bring all cords and accessories needed to charge their devices. Chargers must use a 110-volt, 20 amp circuit.
We will not be providing wheelchair or scooter rentals.
ADA parking will be limited at the parking areas HERE.
You are required to bring a valid, state-issued handicap placard, permit, or license plate to enter this parking lot. The person to whom the handicap credential is issued must be present in the vehicle, as a driver or passenger.
Once you arrive, please visit the shuttle area and request an ADA shuttle. We will have an ADA shuttle running until 5am.
Offsite Accessible Shuttles
There are a few offsite shuttles that are wheelchair accessible. These shuttles can take disabled guests from designated parking lots in the surrounding area to the venue. Please notify the shuttle driver that you need an accessible shuttle when you arrive.
There will be an ADA entry lane located at the entrance. Patrons with disabilities and up to one companion may use this lane to safely enter the venue. Please visit the Accessibility Services Hub immediately after entering the event to request the ADA accommodations and services you need.
Accessibility Services Hub
Please Note: You must stop here to get your ADA Wristband. This wristband is free of charge and will grant you access to the accessibility services required on account of a disability or injury. There is no ADA pre-registration before the event – this is all done onsite at the event.
The Accessibility Services Hub is conveniently located directly in front of you when you walk in across from the stage and right next to End Overdose tent. The exact location of this hub will be labeled on the event map when it is released. At this location, you can:
- Request accommodations and services you require.
- Get your ADA questions answered.
- Get your ADA Wristband.
- ADA Wristbands are good for the entire duration of the event.
- DO NOT remove your wristband at any point during the event.
- Patrons may request a wristband for one companion if needed (exceptions will be made for families with young children).
- If a disabled guest wants to switch their companion, please bring the old companion wristband to the Accessibility Services Hub to be reissued.
Accessible Viewing Areas
There will be accessible viewing areas made available to ADA patrons at designated stages. For more information on how to gain access to these areas, please visit us at the Accessibility Services Hub.
Accessible Viewing Area Policies:
- Seating is available on a first come, first served basis.
- Companions may be asked to stand in the back if the viewing area reaches capacity.
- Guests may not save spots.
- Blocking the view of the guests sitting behind you is not permitted.
- Standing is permitted only in the very back row.
- Patrons and companions may not smoke in these areas.
Please note that due to the Queen Mary being a historical landmark, some parts of the ship may not be accessible. This may cause interruptions in experiencing the afterparty in its entirety. We’re sorry for any inconvenience this may cause.
Effective Communication Requests
We accept requests for any of the following services:
- ASL Interpretation
- Other forms of Effective Communication
Requests for these services must be submitted to us at least 30 days prior to the event to allow for sufficient preparation. The deadline for this event is November 4, 2023. To submit a request, please fill out the Effective Communication Request Form.
First Aid: We have several First Aid locations throughout the venue, noted on the event map and mobile app, if available. Professional medical staff can provide assistance to your medical needs at these locations.
Special Dietary Needs: The event will have food vendors that provide gluten-free dietary options. For those with special dietary needs beyond what will be offered at the event, please contact us for further assistance.
Prescription Medications: All prescription medications must be in the original manufacturer container with your name on it, which matches your government-issued photo ID. Please only bring enough medication for the duration of the event. Your medications must be cleared by the medical team at the event entrance.
Other Services: If you would like to request large format print/braille literature, guided tours for guests with visual disabilities, assistive listening devices, or any other accommodation not listed, please contact us at least 30 days prior to the event. If you require assistance on account of pregnancy, nursing, or breast milk pumping, please contact the information team.